Claude AI Training: Foundations & Advanced Workflow Applications

Course is only being delivered as a private course. A minimum of 10 students is needed.

This instructor-led training program equips employees with practical skills to use Anthropic Claude AI effectively in their daily work. Through hands-on instruction, participants will learn how to write effective prompts, apply organizational context, create reusable AI workflows, build Claude Skills, and incorporate AI into business processes.

The program progresses from foundational knowledge to advanced workplace applications, helping participants develop technical proficiency, improve productivity, and use AI responsibly while maintaining appropriate human oversight.

Training includes two interactive instructional sessions and a follow-up session to reinforce learning, troubleshoot challenges, and support real-world application.

Prerequisites

• Active, paid Claude AI account
• Access to a computer with a reliable internet connection
• Basic computer and web browser proficiency
• Ability to participate in hands-on exercises

Previous experience with AI tools such as ChatGPT is helpful but not required.

Audience

This program is designed for business professionals, managers, team leaders, and employees seeking to develop practical AI skills and integrate Claude into their daily responsibilities.

The training is appropriate for employees across departments, including operations, administration, marketing, project management, client services, and leadership.

Participants should be interested in improving productivity, streamlining workflows, and developing proficiency in AI-assisted business processes.

Claude AI Training: Foundations & Advanced Workflow Applications Course Outline

Claude 101 — Foundations & Workflow Mapping

• Introduction to Claude AI and its core capabilities
• Understanding differences between Claude and ChatGPT
• Navigating Claude and understanding available features
• Fundamentals of effective prompt writing
• Using organizational context to improve AI responses
• Identifying and mapping existing business workflows
• Evaluating tasks appropriate for AI assistance
• Introduction to Claude Skills and how to build them
• Understanding responsible AI use and human oversight
• Hands-on exercises using workplace scenarios

Claude 201 — Advanced Prompting & Workflow Applications

• Advanced prompting techniques and multi-step instructions
• Structuring context for complex business tasks
• Applying Claude to department-specific workflows
• Developing and refining reusable prompts
• Building repeatable AI-assisted workflows
• Evaluating and improving AI-generated outputs
• Incorporating human judgment, validation, and guardrails
• Hands-on development of a job-specific AI workflow

AI Workflow Reinforcement & Applied Skills

• Reviewing practical applications of Claude in daily work
• Troubleshooting prompting and workflow challenges
• Refining previously developed AI workflows
• Reinforcing effective prompting and responsible AI practices
• Identifying opportunities for continued application and skill development