SRE (Site Reliability Engineering) Foundation – Accredited

The SRE (Site Reliability Engineering) Foundation course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational re-alignment. While fit for all who are interested in site reliability, this course is tailored for those focused on large-scale service availability.

The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s). 

The course has been developed by leveraging key SRE sources, engaging with thought-leaders in the space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption. Come ready to participate in lively discussions about improvements, benefits and challenges.

This course prepares you for the exam. Successfully passing (65%) the 90 minute exam, consisting of 40 multiple-choice questions, leads to the SRE Foundation Certificate.  

Course / Student Materials:

• Access the Learner Portal – extends the classroom experience with online content and tools
  • Digital Learner Manual (excellent post-class reference)
  • Learner Personal Action Plan
  • Sample documents, templates tools and techniques
  • Study aids and sample exams 
  • Access to additional sources of information and communities – including the State of DevOps Report
• Sixteen (16) hours of instructor led training and exercise facilitation
• Participation in our GAME ON! An Interactive Learning Experience^® 
• Participation in unique assignments designed to apply concepts
• In-class exam preparation
• Taking the independent examination, administered by DOI, is optional. By not making the exam a requirement of the course, we are able to save you both time and money! 

Learning Objectives: 

• The history of SRE and its emergence at Google
• The inter-relationship of SRE with DevOps and other popular frameworks
• The underlying principles behind SRE
• Service Level Objectives (SLO’s) and their user focus
• Service Level Indicators (SLI’s) and the modern monitoring landscape
• Error budgets and the associated error budget policies
• Toil and its effect on an organization’s productivity
• Some practical steps that can help to eliminate toil
• Observability as something to indicate the health of a service
• SRE tools, automation techniques and the importance of security
• Anti-fragility, our approach to failure and failure testing
• The organizational impact that introducing SRE brings

Complete pre-class reading assignment.

• Anyone starting or leading a move towards increased reliability
• Anyone interested in modern IT leadership and organizational change approaches
• Business Managers
• Business Stakeholders
• Change Agents
• Consultants
• DevOps Practitioners
• IT Directors
• IT Managers
• IT Team Leaders
• Product Owners
• Scrum Masters
• Software Engineers
• Site Reliability Engineers
• System Integrators
• Tool Providers