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Microsoft Teams is a full collaboration platform and offers facilities for peer-to-peer collaboration as well as full team collaboration. This course will give guidance on how to use the tools for chat, file sharing, meetings, and calls. The course will also give direction on best practices for sharing files with external parties and show how to access other services available in the tenant directly from within Teams. There will be a series of labs to practice the methods taught during the course.
After completing this course, students will be able to:
Office 365 is a selection of productivity applications hosted by Microsoft in the cloud. For years, users would jump between these different applications to achieve their working objectives whether it be file creation, conferencing, reporting or other intent. To act as a hub for these services, Microsoft Teams brilliantly weaves these services together creating a seamless experience. In this module we will break down Microsoft Teams into its core components and explain what each is used for and when to use them. You will also be taught about the different types of Team that can be created to ensure your experience in Teams gets off to the best start.
Lab: Introduction to Teams
After completing this module, students will be able to:
In this module we will discuss how we use the Teams area of Teams to collaborate with our colleagues. As discussed in Module 1, a Team can be a department or a project in a small or large group. It gives you one area to store and share all your conversations, files, meetings and links to other apps and systems that the team uses regularly. This is most likely the area of Teams that you will spend the most time in so it is essential to know as much about managing individual Teams as possible to ensure successful adoption and ongoing use of Microsoft Teams.
Lab: Collaboration with Teams
In this module we will focus on the chat component of Teams. This area is private to you and is where you can start your instant message chats with colleagues. You can chat with individuals or groups of individuals. Chat can be quickly turned into a voice or video call. You can also send attachments including Giphy’s and Stickers for a more social experience.
Lab: Chat within Teams
In this module we will discuss the meetings section of Teams. How you can schedule a meeting from Microsoft Outlook or within Teams itself and the benefits of connecting that meeting to a channel. We will also recap on the services available to us during the meeting and will see how these integrate with the channel.
Lab: Meetings in Teams
In this module we will discuss how to collaborate on the files that we need as a Team. We will look at the options provided to chat about files and co-author files from within the Teams environment. Files are stored in a SharePoint document library with a link to them from Teams. This means that you can take advantage of some of SharePoint’s advanced features to add business processes to your files. For this course, we will focus on the functionality available to us directly within Teams.
Lab: Working with Files
In this module we will discuss how to customize the settings in Teams to best suit us as individual users but also as a Team. We will look at how we can decide what way and when we are notified about activity in the Team. We will discuss what we can do as an owner of a Team to determine what the rest of our colleagues have access to do. We will look at the search functionality in Teams and then discuss the connectors and bots that could assist us. This is the module that brings everything together from the previous modules and allows you to ensure you get the best out of the whole Teams app.
Lab: Teams Settings and Add-Ins
There are no prerequisites for this End User Course however a basic knowledge of Office 365 and OneDrive for Business may be advantageous
This course is intended for Power Users who will need to support the user base, advise on functionality, and determine when to use what tool for the right collaboration need.
1 Day Course