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In today`s dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints than ever before. This seminar focuses on the core project management skills required to manage an Information Technology project and will provide the attendees with proven "real life" tools and techniques applied to an IT Project case study.
Course Goals:
Unit 1 – Introduction
Course Goals Student Introductions Class Objectives Class Materials Class Norms
Unit 2 – The Project Management Framework
What is a Project? Discussion – Why are IT Projects So Challenging? Challenges with IT Projects How do you define success? Project Constraints Where do projects come from? Why is there interest in project management? What is Project Management? Goals of Project Management Role of the Project Manager Program Management/Portfolio Management Role of the PMO Phases & Life Cycles Product Life Cycle Life Cycle Models Waterfall Model Spiral Model Incremental Model Evolutionary Model Agile Model Exercise – Choose a Life Cycle Model What is a Process? Underlying PM Concept
Unit 3 – Concept Phase
Business Case for the project Project Initiation Stakeholders Stakeholder Analysis Exercise – Identify Project Stakeholders Project Charter Project Objectives Exercise – Develop a Project Charter Project Approach/Methodology Managing Uncertainty Progressive Elaboration Rolling Wave Planning
Unit 4 – Analysis Phase
Analysis Phase Planning Processes Project Management Plan The Management Plans Project Scope Management Plan Exercise – Review a Project Scope Management Plan Gathering Requirements Requirements Analysis Requirements Gathering Techniques Exercise – Gather a project`s Business Requirements Prioritizing Requirements Exercise – Prioritize the Requirements Configuration Management System Requirements Management Plan Scope Statement Assumptions Constraints Exercise – Create a Project Scope Statement Work Breakdown Structure (WBS) Product-oriented WBS Process-oriented WBS Steps for Decomposing a project Exercise – Develop a WBS
Unit 5 – Design Phase
Developing the schedule Determining the Activities Activity Lists Exercise – Develop an Activity List Activity Dependencies Schedule Network Diagrams Precedence Diagramming Method (PDM) Types of PDM Dependencies Leads and Lags Exercise – Create a Project Schedule Network Diagram Estimating Task Durations Duration vs. Effort Estimating techniques Exercise – Estimate Activity Durations Estimate Resource Requirements Developing the Schedule Schedule Analytical Techniques Critical Path Method (CPM) Exercise – CPM Calculation CPM Critical Path Exercise – Develop the Project Schedule and Identify the Critical Path Gantt Charts Schedule Compression Exercise – Compress a project schedule Resource Leveling Schedule Reserves Developing the Project Budget Cost Baseline Curve Cost Estimates Determining the Cost Baseline Cost Reserves Exercise – Develop a high-level Project Budget What is Quality? Cost of Quality Product vs. Process Quality Planning for Quality The Quality Management Plan Quality Management Plan Components Exercise – Review a Project Quality Management Plan Planning Project Communications Communication Concerns Project Communications Management Plan Components Communications Planning Table Exercise – Create a Communications Plan Project Risk Risk Planning Risk Characteristics Risk Management – A Structured Approach Risk Management Planning Risk Identification Exercise – Identify Project Risks Risk Assessment What is a Probability/Impact Grid? Exercise – Assess the previously identified risks Responding to Risks Risk Response Strategies Exercise – Plan Risk Responses Contracting on a Project Setting the Performance Measurement Baselines Variance Analysis
Unit 6 – Build Phase
Project Plan Execution Distributing Project Information Quality Assurance Project Team Development Stages of team Development Risk Tracking Calculating Variance Exercise – Determining variances off the project plan
Unit 7 – Test Phase
Tracking and Controlling Activities Project Reviews Performance Reporting Quality Control Testing Risk Control Issues Management Reacting to Variances Exercise – Make recommendations for dealing with project variances Scope Creep Change Control Process Change Requests
Unit 8 – Deploy Phase
Formal Acceptance Transition Documentation Transitioning the team Discussion – What typically happens during your project`s deployment?
Unit 9 – Project Closeout
Maintenance/ Support Activities Maintenance/ Support Concerns Formal Project Closure Discussion – What typically happens during project closeout? Contract Closure Administrative Closure Project Archives Lessons Learned
Course Exercises: This seminar uses the context of an IT project case study to allow the participant to practically apply the tools and techniques covered in the class. Using this case study, the participants, working in teams, will work on the following exercises:
who are responsible for the delivery of projects in a cross-functional environment.
3 Days Course