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Jira Foundations

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This 1-day hands-on course provides a solid foundation of Jira. This course focus on the cloud versus of Jira.

This hands-on training course helps you learn the basics of Jira. Built for any user, this course covers all the features needed to manage projects and tasks in Jira. Learn how to set up and organize your work, create issues, switch between project boards, find issues assigned to you, and use basic dashboards. Learners will have access to a hands-on lab for real world practice.


  • Understand what JIRA is, benefits of JIRA and how to use JIRA
  • Use JIRA as a user working within an agile team – creating, working on and searching for issues, customizing dashboards etc.
  • Use JIRA as a manager of an agile team – configuring agile boards, managing the backlog, sprints, and releases etc.
  • Use examples presented in this course to customize and use JIRA based on your own unique needs
  • Get ideas (through examples presented in the course) on how JIRA can be utilized for different scenarios or situations


Jira Overview

  • Introduction and Basic Concepts
  • Why Jira
  • Demo
  • Scrum projects vs Kanban projects

Setting up your Project

  • Jira Terminology
  • Jira Basic Structure
  • Lab 1 – Course Overview
  • Lab 2 –Jira Overview
  • Lab 3 –Project Boards
  • Lab 4 -Scrum Projects

Jira Product Work items

  • Taxonomy Structure
  • Basic field data
  • Creating work items
  • Linking work items
  • Tracking communications via a work item
  • Lab 5 –Creating issues

Jira Scrum Boards

  • Basic Scrum Boards
  • Customizing the Scrum Board
  • Lab 6 – Scrum Boards

Coming Search functionality

  • Search Overview & Demo
  • Lab 7 -Quick Search and Basic Search

Filters, Jira Query Language (JQL) and Reporting

  • What is a Jira filter?
  • The power of a filter
  • JQL Basics
  • Combining Filters and JQL to maximize results
  • Reporting
  • Lab 8 -JQL
  • Lab 9 -Filters




This course is designed for any Jira user looking to build their skills. No prior Jira experience is necessary. This course is designed for Cloud, Data Center, and Server customers.


1 Day Course

Class Dates

Request a Date or a Private Class below.

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