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The ITIL 4 Strategist Direct Plan and Improve module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction. It demonstrates a clear alignment between strategy and operations and how to maximize outcomes. The module equips candidates with the skills to control, influence and inspire others to work in a desired way and create effective, high performing IT and digital teams.
It is a key component of both ITIL 4 Managing Professional and ITIL 4 Strategic Leader.
Benefits of this e-learning include:
Exam Details:
The ITIL® 4 Strategist: Direct Plan and Improve On-Demand course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
By studying the DPI course, you’ll learn how to encourage a culture of continual improvement, how to ensure decision making policy is placed at the right level, how to innovate while remaining compliant and you’ll increase your knowledge and skillset.
Lesson 2 – How to Define Effective Policies, Controls, and Guidelines
Candidates must hold the ITIL 4 Foundation and be able to demonstrate that they have undertaken accredited training before taking the DPI exam.
Continuous improvement manager; change manager; capacity manager; it operations manager; cloud architect; enterprise architect; service portfolio manager; service designer; risk manager; information security and compliance manager; cloud systems engineer and others