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ITIL®4 Specialist: High Velocity IT Course On-Demand – Accredited


Studying the ITIL 4 Specialist: HVIT will help you to understand the rapid nature of the digital enterprise and provide you with the skills and know-how to co-create resilient and valuable digital services at speed.

You will understand the benefits of a less centralized approach to IT service delivery that utilizes new ways of working and the latest digital technology to optimize end-user services and maximise investments.
You will also learn how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals.

Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.

The ITIL 4 Practices are a holistic set of organizational resources designed for performing work or accomplishing an objective. The new ITIL 4 Service Value System (SVS) introduces 34 practices and the ITIL 4 framework reinforces a flexible and non-siloed approach.
The Practices covered in High Velocity IT are architecture management, availability management, business analysis, capacity management, deployment management, information security management, infrastructure and platform management, monitoring and event management, portfolio management, problem management, relationship management, risk management, service continuity management, service design, service desk, service validation and testing, software development and management

Taking the ITSM Zone online HVIT course will help you to discover the ways in which digital organizations and digital operating models function in high velocity environments. The course will help you to understand the difference between IT transformation and digital transformation and know where to make digital investment. It’s the ‘digital perspective’ and a new way of looking at ITIL, including how ITIL’s operating model, principles and operational practices can be used for digital delivery and transformation.


  • Exam duration: 90 minutes
  • Exam format: Closed book, multiple choice
  • Exam delivery: Online, webcam proctored.
  • Exam pass mark: 70% (40 questions)
  • Exam language: Extra time is available for non-native English speakers.
  • Exam voucher is included

The ITIL® 4 Specialist: High Velocity IT On-Demand course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.


Module 1: Concepts around the High-Velocity Nature of the Digital Enterprise

  • Lesson 1 – HVIT Key Terms
  • Lesson 2 – HVIT Objectives

Module 2 – The Digital Product Lifecycle and the ITIL Operating Model

  • Lesson 1 – The Digital Product Lifecycle and the ITIL Operating Model Part 1
  • Lesson 2 – The Digital Product Lifecycle and the ITIL Operating Model Part 2

Module 3 – Key HVIT Concepts and Associated Behaviors

  • Lesson 1 – HVIT Key Behaviors
  • Lesson 2 – Principles, Models and Concepts Part 1
  • Lesson 3 – Principles, Models and Concepts Part 2
  • Lesson 4 – Principles, Models and Concepts Part 3

Module 4 – Ensuring Valuable Investments

  • Lesson 1 – Ensuring Valuable Investments: Techniques
  • Lesson 2 – Ensuring Valuable Investments: ITIL Practices

Module 5 – Ensuring Fast Development

  • Lesson 1 – Techniques, Part 1
  • Lesson 2 – Techniques, Part 2
  • Lesson 3 – Practices, Part 1
  • Lesson 4 – Practices, Part 2
  • Lesson 5 – Practices, Part 3
  • Lesson 6 – Practices, Part 4

Module 6 – Ensuring Resilient Operations

  • Lesson 1 – Techniques, Part 1
  • Lesson 2 – Techniques, Part 2
  • Lesson 3 – Availability Management
  • Lesson 4 – Capacity and Performance Management
  • Lesson 5 – Monitoring and Event Management
  • Lesson 6 – Problem Management
  • Lesson 7 – Service Continuity Management
  • Lesson 8 – Infrastructure and Platform Management

Module 7: Ensuring Co-created Value

  • Lesson 1 – Techniques
  • Lesson 2 – Service Design Practice
  • Lesson 3 – Service Desk

Module 8: Ensuring Assured Conformance

  • Lesson 1 – Techniques
  • Lesson 2 – Information Security Management
  • Lesson 3 – Risk Management

Module 9 – Course Recap and Exam Preparation


  • Candidates must hold the ITIL 4 Foundation and be able to demonstrate that they have undertaken accredited training before taking the HVIT exam.


Service Designers, Release Managers, Cloud Architects, DevOps Engineers, Software Developers, Automation Specialists, Test Engineers, Scrum Masters, Business Transformation Managers, Applications Engineer, Cloud Software and Network Engineers, IT Operations and others.



MAX Educ. Savings
16 PDU's
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