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This ITIL® Specialist 16-hour course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high-velocity environments.
Read more about the ITIL 4 Managing Professional modules here.
ITIL Specialist Course Objectives: This course explores the ways in which digital organizations and digital operating models function in high-velocity environments.
Attendees acquire an understanding of:
ITIL Specialist Course / Student Materials:
What is ITIL?
ITIL is the most widely adopted framework for IT service management (ITSM) in the world. Simply put, ITIL is a set of books that provide best practice guidance to service providers on: • The provision of quality IT services • The processes, functions, and capabilities needed to support those services
Let’s Go Green: Materials for this course are provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the ITSM Academy Terms of Use as indicated on the material.
The ITIL®4 Specialist: High Velocity IT Course – Accredited course on this page is offered by ITSM Academy ATO/Affiliate of AXELOS Limited. ITIL®4 Specialist: High Velocity IT Course – Accredited is a registered trademark of AXELOS Limited. All rights reserved.
ITIL 4 Foundation
IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.
3 Days Course