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This ITIL® Specialist 16-hour course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high-velocity environments.
Read more about the ITIL 4 Managing Professional modules here.
ITIL Specialist Course Objectives: This course explores the ways in which digital organizations and digital operating models function in high-velocity environments.
Attendees acquire an understanding of:
ITIL Specialist Course / Student Materials:
What is ITIL?
ITIL is the most widely adopted framework for IT service management (ITSM) in the world. Simply put, ITIL is a set of books that provide best practice guidance to service providers on: • The provision of quality IT services • The processes, functions, and capabilities needed to support those services
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL 4 Foundation
IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.
3 Days Course
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