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ITIL®4 Specialist: High Velocity IT Course – Accredited
Description
ITIL®4 Specialist: High Velocity IT (HVIT) Introduction
Embark on a transformative journey with the ITIL®4 Specialist: High Velocity IT (HVIT) Course, meticulously designed to cater to IT professionals engaged in digital services or digital transformation initiatives in fast-paced environments. This comprehensive 18-hour course, accredited dives deep into the dynamics of digital organizations and their operating models in high-velocity settings.
It’s an essential tool for IT managers and practitioners striving to adapt and excel in these rapidly evolving landscapes.
This course is not just a learning experience but a stepping stone in your professional growth. The course is enriched with interactive learning experiences, including unique in-class assignments, memory exercises, study aids, and sample exams, all facilitated by expert instructors. The inclusion of an exam voucher ensures you have everything you need to prepare for and succeed in the certification exam.
By joining this course, you’re not just enhancing your IT service management capabilities; you’re equipping yourself with the knowledge and skills to thrive in digital organizations operating at high velocity. Enroll now to transform your understanding and approach to IT service management in high-velocity environments.
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Course Inclusions
- Exam Voucher: Included as part of the registration, facilitating certification upon course completion.
- Exam Preparation: Focused resources and support for exam readiness.
- Digital Learner Manual: A detailed manual providing valuable post-class reference material.
- Interactive Learning Tools: Includes memory exercises, study aids, and sample exams for an engaging learning experience.
- Sample Documents & Templates: Practical resources to apply learned concepts in real-world scenarios.
- Reference Cards: Quick-reference materials for key concepts and methodologies.
- Personal Action Plan: Customizable plan to apply course learnings in your professional context.
- Instructor-Led Education: Expert guidance and facilitation to enhance understanding and application of concepts.
- MyAxelos Subscription: One-month access post-certification, offering additional tools and resources for continuous learning.
Prerequisites
- To enroll in this course, candidates must have completed the ITIL 4 Foundation certification.
Audience
- This course is ideal for IT managers and practitioners working in digital services, digital transformation, or high-velocity environments.
ITIL®4 Specialist: High Velocity IT (HVIT) Outline
High-velocity IT concepts
- Digital organization
- High-velocity IT
- Digital transformation
- IT transformation
- Digital product
- Digital technology
The five objectives of high-velocity IT
- Valuable investments
- Fast development
- Resilient operations
- Co-created value
- Assured conformance
The digital product lifecycle in terms of the ITIL ‘operating model’
- Principles, models, and concepts for delivering high-velocity IT
- Ethics
- Safety culture
- Lean culture
- Toyota Kata
- Lean / Agile / resilient / continuous
- Service-dominant logic
- Design thinking
- Complexity thinking
How principles, models, and concepts contribute to the five behavior patterns beneficial to a digitally enabled enterprise
- Accept ambiguity and uncertainty
- Trust and be trusted
- Continually raise the bar
- Help get customers’ jobs done
- Commit to continual learning
How to use practices to achieve valuable investments
- Portfolio management
- Relationship management
How to use practices to achieve fast development
- Architecture management
- Business analysis
- Deployment management
- Service validation and testing
- Software development and management
How to use practices to achieve resilient operations
- Availability management
- Capacity and performance management
- Monitoring and event management
- Problem management
- Service continuity management
- Infrastructure and platform management
How to use practices to achieve co-created value
- Relationship management
- Service design
- Service desk
How to use practices to achieve co-created value
- Information security management
- Risk management
Summary
- Additional sources of information
- Exam review
- Exam taking tips
$2425.00
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3 Days Course |