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ITIL®4 Foundation Course On-Demand


ITIL® 4 Foundation Course On Demand

This introductory course is suitable for delegates who are new to ITIL® and those with ITIL® experience looking to achieve a globally recognized certificate. ITIL® Foundation Course will teach you the fundamentals of ITIL® and get you ready for the next steps.

Foundation certification is a pre-requisite for intermediate level ITIL® training. Become certified now, at your own pace with this innovative course.

Benefits of this e-learning include:

  • Get ITIL® Foundation qualified online at your own pace
  • 180 days online access 
  • Fully accredited
  • Includes video tutorials, quizzes, exercises, study guides, official syllabus, and sample exams
  • Tutor support included
  • 26 easy to absorb lessons covering ITIL® terminology, structure, concepts and processes
  • 12-hour course

Exam Details:

  • Exam duration: 60 minutes.
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored.
  • Exam pass mark: 65% (26/40 questions).
  • Exam language: extra time is available for non-native English speakers
  • Exam Voucher / eBook Included


The ITIL® 4 Foundation On-Demand course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.



The ITIL® 4 Foundation online course will introduce you to service management key concepts, ITIL® principles, the ITIL® service value system (SVS), ITIL® practices and their role in a service provider organization.

Modules in this training

  • Module 1: Key Concepts of Service Management
  • Module 2: The Guiding Principles of ITIL®
  • Module 3: Service Management and Value
  • Module 4: ITIL® Practices Introduction
  • Module 5: ITIL® Practices Deep Dive
  • Module 6: Course Recap and Exam Preparation




  • This course does not require any existing knowledge of the ITIL® framework
  • There are no mandatory pre-requisites for the exam


The online ITIL® 4 Foundation course is introductory level, suitable for delegates who are either new to ITIL® or who have some ITIL® experience and are looking to get certified and demonstrate this. The ITIL® 4 Foundation certification is a pre-requisite for delegates wanting to progress to higher level ITIL® 4 training courses.



MAX Educ. Savings
16 PDU's
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