Maxtrain.com - [email protected] - 513-322-8888 - 866-595-6863
Learn how to successfully implement ITIL® Service Strategy best practices, define services, market spaces, customer assets and service assets within Service Strategy. Conduct Strategic Assessments and understand how to manage demand for IT Services
The Lifecycle stream is targeted at delegates who will manage and implement ITIL® processes.
The Service Strategy course covers principles and processes that allow service providers to understand and meet business outcomes.
This course requires 21 hours mandatory study; 21 hours self-study with the Service Strategy core volume is recommended.
Course Options: 150 day courses are also available.
(Contact us to learn more about these options)
The ITIL® Lifecycle Course – Service Strategy On-Demand courses on this page are offered by ITSM Zone ATO/Affiliate of AXELOS Limited. ITIL® Lifecycle Course – Service Strategy On-Demand is a registered trade mark of AXELOS Limited. All rights reserved.
Introduction to Service Strategy
Service Strategy principles
Service Strategy processes:
Program and Project Managers, Account Managers, Finance Managers, Business Development and Capture Managers, Service Delivery Managers.