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The Lifecycle stream is targeted at delegates who will manage and implement ITIL® processes. The Service Operation course covers principles and processes that allow service providers to maintain stable live services and support their customers and end users.
This course requires 21 hours mandatory study; 21 hours self-study with the Service Operation core volume is recommended.
Benefits of this e-learning include:
Course Options: 150 day courses available.
(Contact us to learn more about these options)
The ITIL® Lifecycle Course – Service Operation On-Demand courses on this page are offered by ITSM Zone ATO/Affiliate of AXELOS Limited. ITIL® Lifecycle Course – Service Operation On-Demand is a registered trade mark of AXELOS Limited. All rights reserved.
Introduction to Service Operation
Service Operation processes:
Service Operation Functions
Service Desk Management and staff, Applications and Hardware Support, Network Operation Staff, Process and Procedure Engineers, Application Developers and Managers and Supplier Managers or anyone who has an interest in the Service Operation Lifecycle.
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