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Learn how to successfully implement ITIL® Service Design best practices and how to manage the efficient and effective design of new or changed IT services – including requirements management, design constraints, design models and Service Design Packages.
The Lifecycle stream is targeted at delegates who will manage and implement ITIL® processes. The Service Design course covers principles and processes that allow service providers to create services that meet business needs now and in the future, with minimum re-work.
This course requires 21 hours mandatory study, also 21 hours self-study with the Service Design core volume is recommended.
Course Option: 150 day course is also available.
(Contact us to learn more about this option)
The ITIL® Lifecycle Course – Service Design On-Demand courses on this page are offered by ITSM Zone ATO/Affiliate of AXELOS Limited. ITIL® Lifecycle Course – Service Design On-Demand is a registered trade mark of AXELOS Limited. All rights reserved.
Introduction to Service Design
Service Design Principles
Service Design Processes
Anyone involved in design and development or project/ program management and administration. Security and Information assurance staff, Data center managers and applications and hardware support.
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