Maxtrain.com - [email protected] - 513-322-8888 - 866-595-6863
Learn how to successfully implement ITIL® Continual Service Improvement best practices and how all processes in ITIL® CSI interact with other ITIL® Service Lifecycle Processes, understand the roles and responsibilities within CSI and the activities and functions to achieve Service Improvement excellence.
The Lifecycle stream is targeted at delegates who will manage and implement ITIL® processes. The CSI course covers principles and processes that allow service providers to identify, prioritize and implement improvements to their services.
This course requires 21 hours of mandatory study; 21 hours self-study with the CSI core volume is recommended.
Benefits of this e-learning include:
Course Options: 150 day courses are also available.
(Contact us to learn more about this option)
The ITIL® course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited. ITIL is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
Data and Network/ Operations Managers, Development and Engineering staff, Development, Testing & QA Managers, Process and Procedure Engineers, Application Developers and Managers, Technical / Process Authors, Account Manages and anyone working in Project / Program Management and Administration.
Sorry, we aren't online at the moment. Leave your message and we'll respond to you as soon as we're back in the office!
Hello and welcome!
I'm here if you have any questions.
Help us help you better! Feel free to leave us any additional feedback.