Maxtrain.com - [email protected] - 513-322-8888 - 866-595-6863
This instructor-led course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management. ITIL 4 retains the best of ITIL v3, and the core elements remain intact. The new content allows modern and emerging practices (Agile, Lean, DevOps) to be discussed alongside best practices.
ITIL 4 takes you through an evolved view of a Service Value System (SVS), which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.
ITIL® 4 Foundation Course
Our instructors are all ITIL Experts and have years of hands-on IT practitioner experience, enabling them to effectively intertwine theory and real-world stories and scenarios. Utilizing the highest quality content, this training style encourages active group participation. Alumni complete class prepared to pass the exam, but more importantly, with a wealth of practical knowledge.
Learners earn their ITIL Foundation certificate in IT Service Management by achieving a passing score (65%) on a 60 minute, 40 question examination.
Attendees will earn 16 contact hours or PDUs upon completion of this course.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Summary Additional Sources of Information Exam Review Exam Taking Tips
Familiarity with IT services is recommended.
ITIL 4 Foundation is aimed at:
4 Days Course
Sorry, we aren't online at the moment. Leave your message and we'll respond to you as soon as we're back in the office!
Hello and welcome!
I'm here if you have any questions.
Help us help you better! Feel free to leave us any additional feedback.