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AR-2001

IT Infrastructure Professional Bootcamp

CompTIA A+ and CompTIA Network+ Bootcamp

Description

CompTIA A+ and CompTIA Network+ Bootcamp

This course teaches the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, operating systems, corporate networking and security.

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, this CompTIA bootcamp course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software, hardware and networking to present fundamental skills and concepts that you will use on the job.

Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities; this course provides the background knowledge and skills you will require to be a successful technician. It can also assist you in preparing for the CompTIA certification examinations for A+ (A-Plus) and Net+ (Network-Plus).

The CompTIA A+ and CompTIA Network+ Bootcamp includes the practice exam and exam voucher necessary to pass one of the certifications.  

After taking this course participants will know about:

  • Motherboard Components
  • Connection Interfaces
  • Troubleshooting System Components
  • Troubleshooting Mobile Devices
  • Wireless Networks
  • Routers and Firewalls
  • Troubleshooting Networks
  • and much more

Outline

A Plus Content

Module 1 / Peripheral Devices

  • Motherboard Components
    • System Case Types • Disassembling a PC
    • Motherboard Layout and Sizes
    • Bus Architecture
    • Motherboard Components
    • Expansion Slots
    • Labs
      • Identifying PC Components
  • Connection Interfaces
    • I/O Ports and Cables
    • USB Ports
    • Other Port Types
    • Wireless Ports
    • Expansion Cards
    • Input Devices
    • Installing and Configuring Peripherals
  • Display Devices
    • Display Device Types
    • Comparing Display Devices
    • Modern Display Connectors
    • Other Display Connectors
    • Video Cards
    • Touchscreens and Digitizers
    • Troubleshooting Display Problems
  • Audio and Multimedia Devices
    • DAudio Devices
    • Imaging Devices
    • Multimedia Devices
    • Labs
      • Identifying PC Ports
      • Connecting Peripheral Devices
      • Upgrading the Graphics Adapter
  • Removable Storage Devices
    • Storage Devices
    • Storage Adapters and Cables
    • Installing Storage Devices
    • Optical Disc Drives
    • Flash Drives
    • Tape Drives

Module 2 / System Components

  • Mass Storage Devices
    • Hard Drives
    • Solid State Drives
    • Troubleshooting Hard Drives
    • Installing RAID Arrays
    • Troubleshooting RAID
    • Labs
      • Adding Storage Devices
  • System Memory
    • Random Access Memory (RAM) Types
    • RAM Configurations
    • Installing and Upgrading Memory
    • Labs
      • Upgrading Memory
  • Processors
    • Central Processing Unit (CPU)
    • CPU Architectures
    • Other CPU Features
    • CPU Packaging
    • Cooling Systems
    • Installing and Upgrading CPUs
  • BIOS and UEFI
    • BIOS and UEFI System Firmware
    • Configuring Component Properties
    • Configuring Devices and Boot Properties
    • Diagnostics and Monitoring
    • Configuring BIOS Security
    • Upgrading Firmware
    • Labs
      • System Setup
  • Power Supplies
    • Electrical Circuits
    • Power Supply Unit (PSU)
    • Connector Types and Voltages
    • Installing a Power Supply Unit
  • Custom Configuration
    • Configuring Computers for Business
    • Configuring Computers for Home Use

Module 3 / Troubleshooting and Mobile Devices

  • Troubleshooting System Components
    • Troubleshooting Basic Hardware Problems
    • Troubleshooting Power Problems
    • Troubleshooting POST
    • Troubleshooting Motherboard Components
    • Labs
      • Removing and Installing FRUs
      • Testing Hardware Components
      • Diagnosing System Errors
  • Laptops
    • Laptop Types
    • Laptop Features
    • Laptop Expansion Options
    • Laptop Power Supplies
  • Mobile Devices
    • Mobile Device Types
    • Mobile Accessories and Ports
  • Troubleshooting Mobile Devices
    • BLaptop and Mobile Disassembly
    • Upgrading Laptop FRUs
    • Upgrading Laptop System Components
    • Troubleshooting Mobile Displays
    • Troubleshooting Mobile Connectivity Issues
    • Troubleshooting Laptop Power
    • Troubleshooting Other Mobile Issues
    • Labs
      • Removing and Installing Laptop FRUs

Module 4 / Printer and Network Hardware

  • Printers
    • Printer Types
    • Laser Printers
    • Inkjet Printers
    • Impact Printers
    • Thermal Transfer Printers
  • Configuring Printers
    • Installing Printers
    • Configuring Printers
    • Sharing and Networking Printers
    • Labs
      • Installing a Printer
  • Troubleshooting Printers
    • Routine Printer Maintenance
    • Maintaining Laser Printers
    • Maintaining Other Printer Types
    • Troubleshooting Print Errors
    • Troubleshooting Print Defects
    • Labs
      • Printer Maintenance
  • Network Architectures
    • Basic Network Concepts
    • Network Topologiess
    • The OSI Model
    • Types of Network
  • Ethernet Networks
    • OSI Model Physical Layer
    • Twisted Pair Cabling and Connectors
    • Installing and Testing Network Cables
    • Fiber Optic Cabling and Connectors
    • Coaxial Cabling and Connectors
    • OSI Model Data Link Layer
    • Network Cards
    • Hubs, Bridges, and Switches
    • Troubleshooting Wired Links
    • Ethernet over Power
    • Labs
      • Connecting to a Switch

Module 5 / Networks

  • Wireless Networks
    • Wireless Network Devices
    • Wi-Fi Standards
    • Wireless Network Security
    • Configuring a SOHO Access Point
    • Troubleshooting Wireless Links
  • Internet Connections
    • Random Access Memory (RAM) Types
    • RAM Configurations
    • Installing and Internet Connection Types
    • Legacy Internet Access Methods
    • Broadband Internet Access Methods
    • Wireless Internet Access Methods
    • Labs
      • Connecting to an Access Point
  • Internet Protocol
    • OSI Model Network Layer
    • The TCP/IP Suite
    • Internet Protocol and IP Addressing
    • Subnet Masks
    • Configuring IP
    • Classless Addressing
    • Troubleshooting IP
    • IP Version 6
  • Routers and Firewalls
    • IP Routing Basics
    • TCP and UDP Ports
    • Configuring a SOHO Router Firewall
  • Troubleshooting Networks
    • Domain Name System (DNS)
    • Internet Application Services
    • File and Printer Sharing Services
    • Remote Terminals and Network Management
    • Labs
      • Troubleshooting a Network

CompTIA A+ Certification Exam 220-902

Module 1 / Supporting Windows (1)

  • Windows Operating System
    • What is an Operating System?
    • Microsoft Windows 7
    • Microsoft Windows 8
    • Microsoft Windows Vista
    • Windows System Requirements
    • Windows Upgrade Paths
    • Labs
      • The Windows Desktop
  • Administration Tools
    • Control Panel and System Properties
    • User Account Control
    • Administrative Tools
    • Command Prompt and Text Editors
    • File Explorer
    • Shut Down
    • Windows Registry
    • Labs
      • System Administration Tools
  • Managing Storage
    • Disk Partitions  
    • File Systems
    • Disk Management Tool
    • Adding Arrays (Dynamic Storage)
    • Drive Status
    • Command Line Disk Management
    • Mount Points and Disk Images
    • Labs
      • Disk Management
  • Managing Files
    • File Explorer
    • OneDrive
    • Navigating Directories using a Command Prompt
    • File Management using a Command Prompt
    •  Labs
      • File Management
  • Managing Applications
    • Managing Software
    • Managing Services
    • msconfig
    • Task Manager
    • Windows 8 Task Manager
    • Labs
      • Application Management

Module 2 / Supporting Windows (2)

  • Managing Devices
    • Configuring Hardware
    • Device Manager
    • Display and Sound Settings
    • Power Options
    • Labs
      • Device Management
  • Managing Performance
    • Viewing System Information
    • Performance Monitor
    • Advanced System Properties
    • Labs
      • System Management and Performance
  • Troubleshooting Windows
    • Troubleshooting Models  
    • Troubleshooting Procedures
    • Event Viewer  
    • Windows Troubleshooting Tools
    • Troubleshooting Windows Errors
    • Troubleshooting Application Errors
    •  Labs
      •  Event Viewer
  • Managing Users
    •  User and Group Accounts
    •  Managing User Accounts
  • Installing Windows
    • Windows Installation Overview
    • Installation Boot Methods
    • Preparing the Hard Disk
    • Completing an Attended Installation
    •  Options for Deploying Windows
    •  Labs
      • Installing Windows 8
      • Installing Windows Vista

Module 3 / Supporting Windows (3)

  • Troubleshooting Boot Problems
    • BIOS and UEFI
    • Troubleshooting Boot Problems
    • System Restore
    • Advanced Boot Options Menu
    • System Repair and Reinstallation
    •  Labs
      • Boot Troubleshooting • Advanced Recovery Options
  • Maintenance and Backup
    •  Disk Maintenance Utilities
    •  Task Scheduler
    •  Patch Management
    • Data Backup
    • Restoring User Profiles
    • Labs  
      • Windows Maintenance Tasks
  • Threats and Vulnerabilities
    • Security Fundamentals
    • Security Policies
    • Social Engineering •
    • Network Footprinting and Fingerprinting
    • Network Attack Strategies
    • Vulnerabilities and Zero-day Attacks
    • Password Attacks
  • Viruses and Malware
    • Types of Malware
    • Anti-Virus Software
    • Malware Symptoms
    • Researching Malware
    • Quarantine and Remediation •
    • Preventing Malware Infections
    • Security Center and Windows Defender
    • Labs
      • Anti-Virus Software
  • Securing Workstations
    • Digital Security
    • Authentication
    • Password and Account Policies
    • Workstation Security
    •  Physical Security
    • Labs
      • Account and Password Policies
  • Securing Data
    • Data Policies
    • Corporate Security Policy
    • Incident Response Policies
    • Data Encryption
    • Data Disposal Methods

Module 4 / Supporting Windows Networks

  • Configuring Network Connections
    • Network Card Properties
    • Establishing Networking Connections
    • Configuring Internet Protocol (IP)
    • Establishing Internet Connections
    • Remote Access Utilities
  • Securing Network Connections
    • Configuring the Browser
    • Network and Host Firewalls
    • Windows Firewall
    • Securing SOHO Networks
    • Labs
      • Network Connections and Windows Firewall
  • Configuring Shared Resources
    • Domains
    • Workgroups and Homegroups
    • Configuring File and Folder Sharing
    • NTFS File and Folder Permissions
    • Labs
      • Windows Homegroup Networking
  • Virtualization and Services
    • Virtualization Basics
    • Purposes of Virtual Machines
    • Security Requirements
    • Cloud Concepts
    • Networked Host Services
    • Labs
      •  Windows Domain Networking

Module 5 / Linux, OS X, and Mobile OS

  • Linux Operating System
    • Linux Distros and Shells
    • Linux Disk and File Management
    • Securing a Linux File System
    • Managing Linux User Accounts
    • Linux Software and Patch Management
    • Troubleshooting Linux OS
    • Labs
      • Installing and Configuring Linux
  • OS X
    • Apple Macs and OS X
    • OS X File Management
    • OS X Users and Passwords
    • OS X Software Management
    • OS X Networking
    • OS X Diagnostic Utilities
    • OS X Troubleshooting
  • Mobile Operating Systems
    • Android, iOS, and Windows Mobile
    • Features of Mobile Operating Systems
    • Cellular Data Networks
    • Wi-Fi and Bluetooth Networks
    • Mobile Device Synchronization
  • Mobile OS Security and Troubleshooting
    • Mobile OS Security
    • Mobile OS Access Control
    • Mobile OS Policies
    • Mobile OS Troubleshooting Tools
    • Troubleshooting Mobile OS Issues
      Troubleshooting Mobile Wireless Issues
    • Troubleshooting Mobile Security Issues
  • Safety and Environmental Procedures
    • Local Government Regulations
    • Electrical Safety
    • Cable Management and Lifting Techniques
    • Component Handling
    • Environmental Controls
    • Power Problems
    • Disposal and Recycling
    • Labs
      • Implementing an Anti-ESD Service Kit
      • Cleaning and Preventive Maintenance
  • Professiomalism and Communication
    • Customer Service Skills
    • Communication Skills
    • Professionalism
    • Handling Customer Complaints

Network Plus and Exam Preparation

Module 1 / Topologies and Infrastructure

  • Topologies and the OSI Model
    • Key Features of Networks
    • Clients and Servers
    • Network Topologies
    • The OSI Model
    • Physical Layer
    • Data Link Layer
    • Network Layer
    • Transport Layer
    • Upper Layers
    • OSI Model Summary
  • Ethernet
    • ransmission Media
    • Signaling and Modulation
    • Media Access Control
    • Ethernet Frames
    • Legacy Ethernet Standards
    • Modern Ethernet Standards
    • MAC Addressing
    • Address Resolution Protocol (ARP)
    • Protocol Analyzers
  • Labs
    • Configuring a Network Adapter
    • Using Hyper-V
    • ARP and Packet Analysis
  • Hubs, Bridges, and Switches
    • Hubs and Bridges
    • Switches
    • Managing Switches
    • Switch Interface Configuration
    • Virtual LANs (VLAN)
    • Spanning Tree Protocol (STP)
    • Power over Ethernet (PoE)
  • Infrastructure and Design
    • Network Infrastructure Implementations
    • Planning an Enterprise Campus Network
    • Planning a SOHO Network
    • Planning an Industrial Control System
    • TCP/IP Protocol Suite

Module 2 / Addressing and Routing

  • Internet Protocol
    •  Internet Protocol Address Format
    •  • Subnet Masks • ipconfig / ifconfig
    •  • IP Routing Basics
    •  • ICMP and ping
  • Labs
    • IP Address Configuration
  • IPv4 Addressing
    •  IPv4 Addressing Schemes
    •  • Subnetting and Classless Addressing
    •  • Planning an IPv4 Addressing Scheme
    •  • Public Internet Addressing
    •  • Multicast and IGMP
  • Labs
    • IP Addressing Schemes
  • DHCP and APIPA
    • IPv4 Address Autoconfiguration
    • Configuring DHCP
  • Labs
    • Configuring DHCP Clients and Servers
    • Configuring DHCP in Windows
    • Configuring DHCP in Linux
  • IPv6 Addressing
    •  IPv6 Address Format
    •  IPv6 Addressing Schemes
    •  IPv6 Address Autoconfiguration
    •  Migrating to IPv6
  • Labs
    •  IPv6 Addressing
  •  
  • Routing
    • Routing Basics
    • Routing Algorithms and Metrics
    • Routing Protocols
    • Administrative Distance and Route Redistribution
    • IPv4 and IPv6 Internet Routing
    • High Availability Routing
    • Installing and Configuring Routers
    • Routing Troubleshooting Tools
  • Labs
    • Configuring Routing

Module 3 / Troubleshooting and Management

  • Transport Protocols
    • Transmission Control Protocol (TCP)
    • User Datagram Protocol (UDP)
    • TCP and UDP Ports
    • netstat
  • Labs
    • TCP and Port Scanning
  • Name Resolution
    • Host Names and FQDNs
    • Domain Name System (DNS)
    • Configuring DNS Servers
    • nslookup and nbtstat
  • Labs
    • Name Resolution
    • Configuring DNS
  • Troubleshooting
    • Troubleshooting Procedures
    • Identifying the Problem
    • Establishing a Probable Cause
    • Establishing a Plan of Action
    • Troubleshooting Connectivity Issues
    • Troubleshooting Configuration Issues
    • Troubleshooting Internetworking
    • Troubleshooting Services
  • Applications and Services
    • TCP/IP Services
    • Web Services (HTTP / HTTPS)
    • File Transfer Services (FTP / TFTP / SMB)
    • Email Services (SMTP / POP / IMAP)
    • Voice Services (VoIP and VTC)
    • Real-time Services Protocols
    • Quality of Service
    • Packet Shapers • Load Balancers
    • Multilayer Switches
  • Labs
    • Configuring Email Services
  • Management and Monitoring
    •  Performance Monitoring
    • Network Monitoring Utilities
    • Logs • Analyzing Performance Metrics
    • Simple Network Management Protocol
    • Remote Administration Tools
  • Labs
    • Performance Testing and Monitoring
    • Monitoring and Management Tools
  • Cloud and Virtualization
    • Virtualization Technologies
    • Storage Area Networks (SAN)
    • Cloud Computing

Module 4 / Installation

  • Network Sites
    • Wiring Distribution
    • Rack Systems
    • Safety and ESD
    • Power Management •
    • Heating, Ventilation, Air Conditioning (HVAC)
    • Physical Security Controls
    • Fire Prevention and Suppression
  • Installing Cable
    • Twisted Pair Cable (UTP / STP / ScTP)
    • Twisted Pair Connectors
    • Wiring Tools and Techniques
    • Cable Testing and Troubleshooting
    • Other Copper Cable Types
    • Fiber Optic Cable and Connectors
    • Interface and Media Converters
    • Troubleshooting Fiber Cable Issues
  • Installing Wireless Networks
    • Wireless Standards (IEEE 802.11)
    • Wireless Network Topologies
    • Wireless Site Design
    • Site Surveys and Antenna Placement
    • Troubleshooting Wireless Links
  • WAN Technologies
    • Wide Area Networks (WAN)
    • Telecommunications Networks
    • Modern
      Telecommunications Networks
    • Packet Switched WAN Services
    • Local Loop Services
    • Wireless WAN Services
  • Remote Access
    • Remote Access Services (RAS)
    • Virtual Private Networks (VPN)
    • PPTP and SSL VPNs
    • IP Security (IPsec)
    • Remote Access Servers
    • Installing Remote Access Links
    • Troubleshooting WAN Issues

Module 5 / Security

  • Vulnerabilities and Threats
    • Security Basics
    • Social Engineering
    • Network Reconnaissance
    • Wireless Security
    • Network Attack Strategies
    • Denial of Service
  • Security Appliances
    • Network Segmentation
    • Zones and Access Control Lists (ACL)
    • Network Address Translation (NAT)
    • Basic Firewalls
    • Advanced Firewalls
    • Proxies and Gateways
    • Anti-malware Software
    • Intrusion Detection Systems (IDS)
  • Labs
    • Configuring Certificate Services, HTTPS, and FTPS
    • Configuring a NAT Firewall
  • Authentication
    • Authentication Technologies
    • Cryptographic Hash Functions
    • NTLM and Kerberos
    • RADIUS and TACACS+
    • PAP, CHAP, and EAP
    • Wi-Fi Authentication
    • Endpoint Security
    • Network Access Control
    • Mobile Device Management
    • Troubleshooting Authentication and ACLs
  • Labs
    • Authentication Methods and VPNs
  • Incident Response
    • Business Continuity Concepts
    • IT Contingency Planning
    • Disaster Recovery Planning
    • Training
    • Incident Response Procedures
    • Forensic Procedures
    • Collection of Evidence
  • Change and Configuration Management
    • Change and Configuration Management
    • Documentation
    • Procedures and Standards
    • Employee Policies
    • Patch Management
    • Backup Plans and Policies

PreRequisites

To ensure your success in this course, you will need basic Windows end-user computer skills and experience using a browser and the internet.

 

Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ and or CompTIA Network+ certification.

$5000.00 List Price

15 Days Course

Class Dates

$5000.00
Live Classroom

This class runs from 09:00 AM to 04:30 PM EDT

MAX Educ. Savings
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