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Implementing Cisco Emergency Responder
Description
Implementing Cisco Emergency Responder (ICER) Introduction
Welcome to the “Implementing Cisco Emergency Responder (ICER)” training course. This comprehensive 2-day program is designed to enhance your understanding and expertise in managing the Cisco Emergency Responder (CER) as part of a Cisco Unified Communications setup.
It’s an essential course for network administrators, network engineers, and those preparing for the CCNP Voice Certification, offering deep insights into the complexities of emergency call routing and effective response management in a unified communication environment.
Throughout this course, you will delve into the critical aspects of installing, configuring, operating, and maintaining the Cisco Emergency Responder in sync with Cisco’s Unified Communications framework. We will cover vital topics such as E911 configuration, ensuring robust CER disaster recovery strategies, and the nuances of emergency call routing and handling.
Our focus will be on equipping you with practical administrative skills and knowledge, enabling you to efficiently manage emergency response scenarios in a high-tech, integrated communications environment.
Course Objectives
- Understanding E911 architecture and terminology
- Meeting CER installation prerequisites
- Configuring Cisco Unified Communications Manager for seamless integration with Cisco Emergency Responder training
- Setting up emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to ensure proper routing of enhanced 911 (E911) calls
- Examining CER disaster recovery strategies
- Managing CER users.
Prerequisites
- To fully benefit from this course, students should have a strong understanding of Cisco Unified Communications integration and operation.
Audience
This course is ideal for the following professionals:
- Network Administrators
- Network Engineers
- Systems Engineers
- Individuals working towards CCNP Voice Certification.
Implementing Cisco Emergency Responder (ICER) Outline:
- Understanding the Architecture for Emergency Calls
- Introducing Cisco Emergency Responder
- Cisco Emergency Responder
- Cisco ER Deployment Models
- What Happens When an Emergency Call Is Made
- Cisco Unified Communications Manager Configuration for Cisco Emergency Responder
- System Interactions During Emergency Calls
- Configuring Cisco Unified Communications Manager Support Components
- Integration of Cisco Emergency Responder with Cisco Unified Communications Manager
- Cisco Emergency Responder Interfaces
- Cisco Emergency Responder Administration Interfaces
- Initial Configuration of Cisco Emergency Responder
- Initial Cisco ER Configuration
- Creating ERLs
- Working with EnergyWise
- Using Cisco Emergency Responder with Intrado V9-1-1 Services
- Configuring Users and Role-Based System Access
- Using the Cisco ER User Interface
- Working with ALI Records
- Understanding the Disaster Recovery System
Labs
- Lab 1: Topology and Deployment
- Lab 2: Cisco Unified Communications Manager Configuration
- Lab 3: Configure IP Phones
- Lab 4: Implement CUCM Configuration for CER Integration
- Lab 5: Integrate CER Configuration for use with Unified Communications Manager
- Lab 6: CER User Administration
- Lab 7: CER Features
- Lab 8: System Backups with the Disaster Recovery System
$2695.00
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2 Days Course |