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Business Relationship Management Professional (BRMP®)



This 3 day instructor-led Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation on Business Relationship Management Institute (BRM Institute) for every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how effective BRM capabilities can positively impact overall business results.

After completing this course, holders of the BRM Institute BRMP® credentials will be able to demonstrate their understanding of:

  • The characteristics of the BRM role.
  • What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
  • How Portfolio Management disciplines and techniques are used to maximize realized business value.
  • Business Transition Management and the conditions for successful change programs that minimize “value leakage”.
  • How to communicate effectively and persuasively.



BRM Overview

  • Be able to explain the goals and objectives of the BRM role.
  • Understand why the BRM role is gaining importance and how it is evolving in response to business and provider forces.
  • Explain the concepts of Business Demand Maturity and Provider Supply Maturity and how these impact BRM.
  • Understand the drivers of relationship maturity and be able to differentiate between tactical and strategic BRM roles and how these relate to order taker, trusted consultant and strategic business partner.
  • Be able to explain common BRM reporting and organizing structures and how the BRM aligns with the business.

Strategic Partnering

  • Understand “Demand Shaping” as a means to increase value realization from provider investments and services.
  • Be able to use a Strategic Relationship Management Process and Techniques to strengthen relationships.
  • Co-develop, with your business partner, a Relationship Strategy-on-a-Page as a mutual Relationship Contract.

Business IQ and Business Value Management

  • Understand the concepts of Capability Roadmaps and how these are derived from business strategy.
  • Understand the concepts of Value Management and how these link business strategy, provider strategy, portfolio and the business case to shape priorities, communicate and drive business value.

Portfolio Management

  • Know how to apply Portfolio Management to the entire life cycle of provider investments, from managing new investments, optimizing existing investments and retiring old investments.
  • Understand the relationships between Project, Program and Portfolio Management and how these work together to optimize business value.

Business Transition Management

  • Understand what Business Transition Management is, why it is important to BRM, and the components of a Business Transition Capability model.
  • Know how to create urgency for stakeholders.

Provider Domain

  • Recognize the important distinctions between Products and Services and the implications for the BRM.
  • Understand the different aspects of service value and how service provider constraints impact the role of the BRM.

Powerful Communications

  • Understand the characteristics of ‘powerful communications’.
  • Know how to influence those over whom you do not have direct control.
  • Be able to express yourself through a unique value proposition.



There are no prerequisites required before taking this class.



This qualification is aimed at those with a Business Relationship Management position or those working closely in support of these capabilities and roles.   Additionally, this course is for those within the Business or IT/Service Function (internal or external IT/Services), along with Consultants looking to gain insight into Business Relationship Management.


$2495.00 List Price

3 Days Course

Class Dates

Live Classroom

This class runs from 09:00 AM to 04:30 PM EDT

MAX Educ. Savings
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