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Business process management (BPM) is a holistic management approach focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Management.
Business Process Management assists in improving and managing an organization`s end-to-end enterprise business processes in order to achieve three outcomes that are critical:
Many of today`s Project Management and Business Analyst Professionals are involved in initiatives that require Business Process Management. Teams need to have a strong understanding of how to manage and implement BPM to effectively deliver on these initiatives.
The course will explore how you can easily and successfully use Business Process Management.
Section 1: Introduction – BPM terms, concepts and principles
Section 2: Overview of the BPM Life-Cycle
Section 3: Step #1 – Vision
Section 4: Step #2 – Design
Section 5: Step #3 - Modeling
Section 6: Step #4 - Execution
Section 7: Step #5 – Monitoring
Section 8: Step #6 – Optimization
Section 9: Going Forward with a Plan for Action
No prerequisites - This course suitable for both novices and experienced people who need to manage and implement a Business Process Management (BPM) initiative. Having an understanding of project management and business processes is helpful and recommended.
2 Days Course