02DPSM, ITIL Expert, ISO20K Consultant/Manager, DevOps, PMP, PRINCE2 Practitioner serving the Cincinnati OH area

Areas of Expertise

• Track Chair itSMF USA Fusion14 & Fusion15 National Conferences
• Presentations at itSMF USA Conferences: 2004, 2009, 2010 and 2012
• Vice Chair Training itSMF USA: 2009
• Leadership of itSMF USA Ohio Valley Local Interest Group (OVLIG): 2003-2010 (Comm Chair, President)
• OVLIG won the coveted LIG Excellence Award 2006, 2009 and 2011
• Judy's P&G Operations Team won the itSMF USA Project of the Year award 2008
• Member of P&G's elite CIO Circle, representing ITSM to the CIO and IT organization (internally & externally) 2009-2012

Certifications

• ITIL Expert
• ITIL Certified Process Design Engineer (CPDE)
• ITIL Intermediate Service Design
• ITIL Intermediate Service Transition
• ITIL V2 Foundation
• ITIL V2 Practitioner Configuration Management
• ITIL V2 Service Manager
• ITIL V2 Service Manager Bridge
• DevOps Foundation
• ISO20K Foundation
• ISO20K Professional Manager/Improve
• ISO20K Consultant/Manager
• Project Management Professional (PMP)
• PRINCE2 Foundation
• PRINCE2 Practitioner

Credentials

• Professional Recognition in IT Service Management, Distinguished Professional in Service Management (prISM DPSM) 2010-present

Organizations

• IT Service Management Forum USA (itsmfusa.org)
• Project Management Institute (PMI.org)

Other Interests

Judy lives in Southwest Ohio with her husband on 50 acres in a log home that they designed and built. They enjoy gardening, farming and spending time with their family of three grown children, their spouses and six grandchildren.

Attendee & Client Reviews