Consultant/Trainer for ITIL 4 MP, ITIL v3 Expert, DevOps, ITSM for DevOps, CASM, CPDE, Value Stream Management, PRINCE2 Practitioner, ISO20K Consultant/Manager

Areas of Expertise

• An ITIL Managing Professional,
• Certified as an instructor consultant in ITIL 4, DevOps Foundation, Certified Process Design Engineer, Certified Agile Service Manager, ISO 20K and PRINCE2.
• Judy is a member of the Project Management Institute, IT Service Management Forum USA and DevOps Institute.
• Judy gives back to the industry as an active member of PMI’s Southwest Chapter and presented ITIL 4 at Summit 2019.
• Judy actively contributes to the itSMF’s Ohio Valley Local Interest Group, as a presenter and past-President, and at the USA Chapter level as ITSMF USA presenter and annual FUSION Conference Program Team for the past 8 years.
• In 2014, as a founding member of the DevOps Institute Board of Regents, she provided insights to this professional cultural movement’s journey and is very excited with organizations’ business results who are using DevOps practices, leveraging her skills in Project Management, Service Management, Agile and Lean.

Certifications

• ITIL 4
• DevOps Foundation
• Site Reliability Engineer Foundation
• Certified Agile Process Owner
• ISO20K
• Certified Process Design Engineer
• Certified Agile Service Manager
• Project Management Professional (PMP)
• PRINCE2

Credentials

• Professional Recognition in IT Service Management, Distinguished Professional in Service Management (prISM DPSM) 2010-present

Organizations

• IT Service Management Forum USA (itsmfusa.org)
• Project Management Institute (PMI.org)

Other Interests

Judy resides with her husband on a small farm in southern Ohio and spends quality time with her family.

Attendee & Client Reviews