Mike is a Senior Technical Instructor with MAX Technical Training and Cincy Code IT Bootcamps and a self proclaimed “computer nut” since 1980. He has worn many IT hats over the last thirty years including business owner, developer, technical writer, book author, trainer, DBA and consultant. Now named SharePoint MVP for the 7th year in […]
I am a lifelong software development professional who loves to instruct energetic, motivated people on how to be successful, professional software developers. I began my software development career back in the mainframe days with COBOL on a mainframe computer. I have been doing all phases of C#.NET development starting in 2000 with the first beta […]
Dr. Charles Suscheck specializes in agile software development methodologies, and project management. He is one of 6 people in the world certified to teach the entire scrum.org curriculum. He has over 25 years of professional experience in information technology, beginning his career as a software developer. Dr. Suscheck holds a Doctorate, Masters, and Bachelors in […]
When he is not standing in a river with a fly rod in his hand, Mike teaches business software and training skills in the greater Cincinnati, Ohio area. His 20 years’ experience in corporate training has given him both a depth and a breadth of knowledge in both the Microsoft and Adobe suites as well […]
Sean is a proud husband and father of 2 elementary school kids. He enjoys traveling with his family, recently completing a 3 week National Park road trip. Music is his primary hobby and he’s an avid fan of alternative/modern rock, attending several concerts a year. He’s also an aspiring guitarist, learning over the last few […]
Areas of Expertise IT Service Management (ITIL V2/V3) Service Desk Process Design Bio Joyce Parker brings over 30 years’ experience in the IT industry into the ITSM classroom. For many years, Joyce was employed by the National Association of Securities Dealers, Inc. (NASD®) where she performed numerous managerial, technical support and customer service functions. Successful […]
Vince Bordo, MS, CBAP Vince is a senior Business Analyst (BA), Instructor, and Consultant at The RG Freeman Group, with over 25 years experience in the Systems/Business Analysis field. His knowledge, compelling teaching style and use of creative mentoring techniques are his trademark. Vince has presented at numerous conferences, seminars, webcasts, and trade shows, and […]
02DPSM, ITIL Expert, ISO20K Consultant/Manager, DevOps, PMP, PRINCE2 Practitioner serving the Cincinnati OH area Areas of Expertise Track Chair itSMF USA Fusion14 & Fusion15 National Conferences Presentations at itSMF USA Conferences: 2004, 2009, 2010 and 2012 Vice Chair Training itSMF USA: 2009 Leadership of itSMF USA Ohio Valley Local Interest Group (OVLIG): 2003-2010 (Comm […]
Kelsey Apple, MCT, MCPD, IBM CAI Kelsey Apple has been a consultant and educator for over 25 years specializing in computer software design, development, support, training and project management. A Microsoft Certified Trainer and IBM/Lotus instructor, Kelsey’s daily objective is to make sure an organization’s employees understand the latest technologies by working with and mentoring […]
Andrew Schlam, PMP Andrew is senior instructor and consultant at RG Freeman Group LLC. He is a dynamic, certified PMP trainer with in-depth knowledge of current technologies and exceptional platform delivery skills as demonstrated by 15 years of meeting and exceeding client expectations. He is an intuitive project manager and business analyst with an excellent […]
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