New O365 Blog On Service Management Issues – plus new O365 capabilities

SOURCE:, Kurt Mackie

The Microsoft Tech Community now has a new Office 365 blog series focused on service management issues, which is located here. It covers “monitoring, incident management and change management in an evergreen service,” according to a Microsoft announcement.

Microsoft also is promising that future reporting improvements will be coming to the Office 365 Admin Center. Those new reports will provide information about OneDrive for Business and SharePoint clients, as well as information on Microsoft Groups. Some of Microsoft’s Power BI reporting capabilities also will be arriving for Office 365 tenancies, including “a reporting role and the Office 365 adoption content pack.”

Microsoft has added some Office 365 capabilities this month, including administrative tools for IT pros and a preview of Microsoft Graph reporting APIs.

The Graph is Microsoft’s search-powered service that underlies its Office 365 applications. It’s typically used to surface organizational information. The newly added Graph reporting API preview can be used by IT pros and software vendors to push Office 365 use data into reports or software tools. The Graph API can surface summary information for each Office 365 application. It can be used to show time-span details for accounts, sites and users. It’s also used to deliver daily activity reports. The time-spans that can be sampled include the last seven days, 30 days, 90 days or 180 days.

The new Graph reporting APIs will replace Microsoft’s Office 365 Reporting Web Service APIs, which are used to integrate Lync Online activities with e-mail, spam and antivirus activities. There’s an end date for the Office 365 Reporting Web Service APIs. They’ll get removed on Oct. 1, 2017. The following APIs will be going away at that time, according to Microsoft’s announcement:

ConnectionbyClientType, ConnectionbyClientTypeDetail, CsActiveUser, CsAVConferenceTime, CsP2PAVTime, CsConference, CsP2PSession, GroupActivity, MailboxActivity, GroupActivity, MailboxUsage, MailboxUsageDetail, StaleMailbox and StaleMailboxDetail.


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