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Certified Agile Process Owner (CAPO)
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Certified Agile Process Owner (CAPO) Introduction
The Certified Agile Process Owner (CAPO) course is an intensive 16-hour program that seamlessly integrates Agile and Lean principles tailored for IT professionals. This training is designed to refine and elevate business processes, aligning them effectively with organizational objectives.
Through engaging instructor-led sessions, participants will gain deep insights into optimizing process performance, ensuring both efficiency and effectiveness are achieved across various organizational functions.
Participants will leave the course equipped with practical knowledge and skills essential for implementing and leading Agile Service Management practices.
The curriculum is carefully structured to prepare IT professionals to champion these practices within their organizations, fostering a culture of continuous improvement and operational excellence.
Certified Agile Process Owner (CAPO) Course Objectives
This course provides a rich learning experience where participants will:
- Master Process Owner Responsibilities: Gain a thorough understanding of process sponsorship, resourcing, design, and management. Learn the critical role of process awareness in Agile environments.
- Excel in Agile Process Design and Improvement: Discover the art of creating user stories, effectively managing process backlogs, and leading design and improvement activities in an Agile framework.
- Lead Organizational Change: Develop expertise in managing organizational change, with a strong focus on monitoring process performance and conducting thorough process reviews.
- Hands-On Agile Application: Engage in practical learning with digital learner manuals, personal action plans, and various sample documents. The course includes templates, tools, and interactive exercises designed for both learning reinforcement and exam preparation.
Prerequisites
- Recommended Background: Familiarity with IT and IT services, along with reviewing “The Scrum Guide™” and “The Agile Service Management Guide.”
Audience
- Ideal for Process Experts: Process owners, managers, employees, and consultants responsible for process design, reengineering, or improvement.
Certified Agile Process Owner Outline
Introduction
- The importance of processes, Agility, and the role of the Process Owner.
Process Design Basics
- Elements of a process and comprehensive responsibilities of a Process Owner.
Agile and Scrum Fundamentals
- Introduction to Agile, the Agile Manifesto, Scrum roles, artifacts, events, and the synergy of Scrum and Kanban.
Service Management with Agile
- Understanding Agile Service Management value, roles, artifacts, and characteristics of an Agile process.
Process Design with Agile
- Techniques for creating and maintaining a process backlog and implementing process design sprints.
Process Implementation and Improvement
- Focusing on process increment, continuous improvement, aligning with strategic goals, and measuring value.
Tools, Technologies, and Exam Preparation
- An overview of process improvement tools, exam requirements, sample questions, and additional resources.
$1395.00
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2 Days Course |