SMART Goal Setting

Knowing what we want to accomplish and how we intend to accomplish it is the first step to taking constructive action steps to meeting our work goals. This 2-hour class teaches participants the importance of accountability, the SMART goal model, and how to give and receive constructive feedback.

Audience:  This training session is a good fit for all employee levels.

Course Objectives:  At the end of this workshop, participants will:

• Understand the role of goal setting in performance management.
• Have tools to help your employees set and achieve goals.
• Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
• Have a better knowledge of motivational tools and techniques.

Course Outline

LESSON 1: COURSE OVERVIEW

• The instructor will spend the first few minutes introducing themselves and explaining what will take place in the training for the day.

LESSON 2: accountability vs. responsibility

• Participants will discuss the different definitions of accountability and responsibility and will discover who is responsible for making sure goals are met.

LESSON 3: setting goals

• Participants will delve into learning the entire SMART goal model and will create their own SMART goal with a hands-on activity.

LESSON 4: giving and getting feedback

• Participants will discuss the need for feedback when looking at work goal outcomes. They will learn the 6 characteristics of good feedback as well as how to take criticism.