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ITIL®4 Specialist: High Velocity IT Course – Accredited
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ITIL®4 Specialist: High Velocity IT (HVIT) Introduction
Join the ITIL®4 Specialist: High Velocity IT (HVIT) course, specifically designed for IT professionals involved in digital services or transformation projects in high-velocity environments. This 18-hour accredited course provides a thorough exploration of how digital organizations operate under rapid conditions and the adaptations necessary for success. It is an indispensable resource for IT managers and practitioners aiming to stay at the forefront of industry developments and excel in dynamic settings.
This course offers more than just theoretical knowledge; it is a gateway to substantial professional advancement. It incorporates interactive elements such as in-class assignments, memory exercises, study aids, and sample exams, all led by experienced instructors. Participants will also receive an exam voucher, ensuring they are well-prepared to pass the certification exam confidently.
By enrolling in this course, you will enhance your IT service management skills and prepare to lead in fast-paced digital organizations. Start your journey today to revolutionize your approach to IT service management in environments that demand high velocity.
ITIL®4 Specialist: High Velocity IT (HVIT) Course Inclusions
- Exam Voucher: Included as part of the registration, facilitating certification upon course completion.
- Exam Preparation: Focused resources and support for exam readiness.
- Digital Learner Manual: A detailed manual providing valuable post-class reference material.
- Interactive Learning Tools: Includes memory exercises, study aids, and sample exams for an engaging learning experience.
- Sample Documents & Templates: Practical resources to apply learned concepts in real-world scenarios.
- Reference Cards: Quick-reference materials for key concepts and methodologies.
- Personal Action Plan: Customizable plan to apply course learnings in your professional context.
- Instructor-Led Education: Expert guidance and facilitation to enhance understanding and application of concepts.
- MyAxelos Subscription: One-month access post-certification, offering additional tools and resources for continuous learning.
Prerequisites
- To enroll in this course, candidates must have completed the ITIL 4 Foundation certification.
Audience
- This course is ideal for IT managers and practitioners working in digital services, digital transformation, or high-velocity environments.
ITIL®4 Specialist: High Velocity IT (HVIT) Outline
High-velocity IT concepts
- Digital organization
- High-velocity IT
- Digital transformation
- IT transformation
- Digital product
- Digital technology
The five objectives of high-velocity IT
- Valuable investments
- Fast development
- Resilient operations
- Co-created value
- Assured conformance
The digital product lifecycle in terms of the ITIL ‘operating model’
- Principles, models, and concepts for delivering high-velocity IT
- Ethics
- Safety culture
- Lean culture
- Toyota Kata
- Lean / Agile / resilient / continuous
- Service-dominant logic
- Design thinking
- Complexity thinking
Understanding principles, models, and concepts contribute to the five behavior patterns beneficial to a digitally enabled enterprise
- Accept ambiguity and uncertainty
- Trust and be trusted
- Continually raise the bar
- Help get customers’ jobs done
- Commit to continual learning
Learn how to use practices to achieve valuable investments
- Portfolio management
- Relationship management
How to use practices to achieve fast development
- Architecture management
- Business analysis
- Deployment management
- Service validation and testing
- Software development and management
Learn how to use practices to achieve resilient operations
- Availability management
- Capacity and performance management
- Monitoring and event management
- Problem management
- Service continuity management
- Infrastructure and platform management
Understanding how to use practices to achieve co-created value
- Relationship management
- Service design
- Service desk
How to use practices to achieve co-created value
- Information security management
- Risk management
Summary
- Additional sources of information
- Exam review
- Exam taking tips
$2425.00
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3 Days Course |