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CompTIA A+ Certification Core 2 (Exam 220-1002)
Description
CompTIA A+ Certification Core 2 (Exam 220-1002)
The CompTIA A+ Core 2 (220-1002) course is a meticulously structured program, tailored to provide an in-depth understanding and hands-on experience in the realm of PC support. This course is not just a stepping stone but a significant leap for those aspiring to excel in information and communication technology (ICT) careers. It is especially beneficial for individuals aiming to bolster their skills in PC support, break into advanced ICT training, or embark on a new career path in the tech industry.
Spanning over an intensive five-day period, this course dives into a wide array of critical topics. You will gain proficiency in navigating through various operating systems such as Windows, macOS, and Linux, and acquire practical skills in using Microsoft command line tools and control panels.
The curriculum also covers fundamental scripting techniques and desktop imaging. Furthermore, the course emphasizes on security measures and troubleshooting methods for a range of devices, including desktops, mobiles, and wireless systems. By the end of this course, you will have a firm grasp on operational procedures and industry-standard best practices, equipping you with the expertise to handle real-world PC support challenges effectively.
Prerequisites
To succeed in this course, you should have basic computer user skills:
- Ability to complete tasks in a Microsoft Windows environment.
- Capability to search for, browse, and access information on the Internet.
- Basic knowledge of computing concepts.
Audience
- This course is intended for students aiming to qualify with CompTIA A+ Certification for PC Support professionals.
- Individuals seeking to improve their PC support and administration skills.
- Those pursuing careers as Support Engineers, Maintenance Engineers, Desktop Engineers, Computer Administrators, or PC Support Analysts.
- Students preparing for other technical support qualifications such as CompTIA Network+, CompTIA Server+, CCNA, and MCSE.
CompTIA A+ Certification Core 2 Outline
Operating Systems
- Common operating system types and their purposes
- Microsoft Windows versions
- OS installation considerations and upgrade methods
- Microsoft command line tools
- Microsoft operating system features and tools
- Microsoft Windows Control Panel utilities
- Installation and configuration concepts
- Microsoft Windows networking on a Client/Desktop
- Mac OS and Linux client/desktop operating systems.
Security
- Explore security essentials with a focus on physical security measures.
- Understand logical security concepts and best practices.
- Dive into wireless security protocols and authentication methods.
- Learn to detect, remove, and prevent malware using appropriate tools and methods.
- Examine social engineering, threats, and vulnerabilities in today’s digital landscape.
- Secure Microsoft Windows OS with advanced security settings.
- Implement best practices for securing workstations.
- Focus on securing mobile devices effectively.
- Learn about data destruction and disposal methods, including appropriate practices.
- Configure security settings for SOHO wireless and wired networks.
Software Troubleshooting
- Hone your skills in troubleshooting Microsoft Windows OS problems.
- Master techniques for troubleshooting and resolving PC security issues.
- Implement best practices for malware removal in real-world scenarios.
- Explore mobile OS and application issues and their solutions.
- Dive into mobile OS and application security challenges and mitigation strategies.
Operation Procedures
- Understand the importance of documentation and best practices associated with it.
- Embrace Change Management best practices in an evolving IT environment.
- Implement basic disaster prevention and recovery methods to safeguard data.
- Focus on safety procedures and environmental impact controls.
- Explore topics related to prohibited content/activity, privacy, licensing, and policy compliance.
- Develop communication techniques and professionalism for effective IT support.
- Get familiar with scripting fundamentals and their application in system management.
- Explore remote access technologies to support modern IT environments effectively.
Best Practice Methodology to Resolve Problems
- Learn the systematic approach to problem resolution, starting with problem identification.
- Establish a theory of probable cause and test it to determine the root cause.
- Implement effective solutions and verify full system functionality.
- Document findings for future reference and continuous improvement.
$1995.00
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5 Days Course |